📦 OnPoint Magnetics – Shipping Policy

Last Updated: [Insert Date]

🚚 Free & Reliable Shipping

We are proud to offer free worldwide shipping on all orders. Once your order is processed, delivery typically takes 5–10 business days depending on your location.

⏳ Order Processing & Cancellations

To ensure fast delivery, all orders are processed quickly after purchase.

• You have a 6-hour window after placing your order to correct shipping details or request a cancellation.

• After this time, orders are already being processed and cannot be changed.

If you believe you entered an incorrect address, contact us immediately at support@onpointmagnetics.com and we’ll do our best to help.

📦 Wrong Information Input

It is the buyer’s responsibility to provide the correct shipping address at checkout. We are not responsible for packages delivered to an incorrectly provided address.

🔒 Lost or Stolen Packages

• If your tracking information shows “In Transit” for more than 20 days, please contact us at support@onpointmagnetics.com and we’ll work with you to resolve the issue.

• If tracking states your package was delivered, but you did not receive it, please report it directly to the shipping carrier.

• OnPoint Magnetics is not responsible for stolen packages once marked as delivered.

🌎 Tracking Your Order

All orders come with a tracking number. Once shipped, you’ll receive an email with your tracking details so you can follow your order until it arrives.

💡 Customer Satisfaction Guarantee

We back every order with:

• ✅ 30-Day Money-Back Guarantee – Refunds available within 30 days of receiving your order.

• ✅ 1-Year Warranty – We’ll replace or repair defective products up to one year after purchase.

• ✅ 24/7 Support – Our team is here to help anytime at support@onpointmagnetics.com.